Cancellations on 1st LessonStudents may cancel 2 hours before the first lesson only. If a student cancels the second lesson, the time slot may be given to another student. In other words, it is very important to stick to the dates you have agreed to have classes and keep the time sacred.
Cancellations After 1st LessonAt TPS, we follow the same policy as the testing centers and colleges. When students decide to book with us, they have committed to 4 classes in advance and this is a contract that both the tutor and student must fulfill. This ensures that no other student can book this time. Therefore NO CANCELLATIONS are accepted and if a student fails to attend, the fee for that class is NON-REFUNDABLE. There are no exceptions and no appeal will be considered.
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Payment
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Lateness of Student or TutorIt is recognized that sometimes students may be delayed coming back to their homes or meeting at class locations like the library. Please contact the tutor and let him or her know of your progress. The tutor is not obligated extend the class if the student is late and in many cases cannot. In the event that the tutor is late, the tutor is obligated to extend it if the student wishes and if this is unworkable, a subsequent class may be extended.
Pre-test AssessmentStudents may opt for a pretest before the program begins or opt for a post program. Tests are administrated by the tutor and are charged at the same rate as the teaching rate (ie $60/hr). The test can be booked separately from the lesson.
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